We at Stage 12 know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

 

Remember that your use of Stage12’s Services is at all times subject to the TERMS OF USE, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the TERMS OF USE.

 

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Data”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Data from our users, as explained in more detail below, and we use this Personal Data internally in connection with our Services, including to personalize, provide, and improve our
,services, to allow you to set up a user account and profile, to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Data with third parties, but only as described below.

 

WHAT PERSONAL DATA DOES STAGE 12 COLLECT?

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

 

Personal Data you provide to us:

 

We receive and store any information you provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Data such as the following:

• First and last name

• Password

• Email address

• Birthday 

• Mailing address

• Financial or payment information

• Any information you provide to us (including fitness and health-related information)

 

Please note that certain information may be required to register with us or to take advantage of some of our features.

 

Information collected automatically

 

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include the following:

• IP address

• Device identifiers and information

• Web browser information

• Page view statistics

• Browsing history

• Usage information (including class attendance history)

• Transaction information (e.g. transaction amount, date and time such transaction occurred)

• Cookies and certain other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.) — for more information, see below

• Log data (e.g. access times, hardware and software information)

• If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.

• If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.

 

What about cookies?

 

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone, or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

 

We use the following types of Cookies:

• Essential Cookies: Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

• Functional Cookies: Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

• Performance/Analytical Cookies: Performance/Analytical Cookies allow us to understand how visitors use our Services such as by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google’s ability to use and share information collected by Google Analytics about your use of the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. You have the option to opt out of Mixpanel’s analytics services by visiting https://mixpanel.com/optout/. Please note that if you get a new computer, install a new browser, delete or otherwise alter your browser’s cookie file (including upgrading browsers), you may clear the Mixpanel opt-out cookie. If you would like more information on the type of information Mixpanel collects, please visit Mixpanel’s Terms of Use: https://mixpanel.com/legal/terms-of-use/.

• Retargeting/Advertising Cookies: Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.”

 

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.

 

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit https://www.allaboutcookies.org/.

 

Information about Interest-Based Advertisements: 

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

 

We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based on a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at https://www.networkadvertising.org/choices/ or www.aboutads.info/choices.

 

HOW DO WE USE YOUR PERSONAL DATA?

We process Personal Data to operate, improve, understand, and personalize our Services.  For example, we use Personal Data to:

• Communicate with you about the Services, including Service announcements, updates or offers

• Provide support and assistance for the Services

• Personalize website content and communications based on your preferences

• Create and manage your account and user profiles

• Process orders or other transactions (including billing)

• Respond to user inquiries

• Fulfill user requests

• Comply with our legal or contractual obligations

• Resolve disputes

• Protect against or deter fraudulent, illegal or harmful actions

• Enforce our Terms of Use

 

As noted above, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by emailing us at SUPPORT@JOINSTAGE12.COM.

 

WILL STAGE 12 SHARE ANY OF THE PERSONAL DATA IT RECEIVES?

We may share your Personal Data with third parties as described in this section:

 

Data that’s been de-identified

 

We may de-identify your Personal Data so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person.

 

Service Providers

 

We share Personal Data with vendors and third party service providers who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Use. These parties may include:

• Payment processors

• Fraud prevention service providers

• Analytics service providers

• Staff augmentation and contract personnel

• Hosting service providers

• Telecommunications service providers

 

Unless we tell you differently, our vendors and service providers do not have any right to use the Personal Data we share with them beyond what is necessary to assist us.

 

Data shared at your request 

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested.

 

Business transfers 

We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Data could be one of the assets transferred to or acquired by a third party.

 

Protection of STAGE 12 and others

We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our TERMS OF USE and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

 

IS PERSONAL DATA ABOUT ME SECURE?

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

 

We endeavor to protect the privacy of your account and other Personal Data that we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

 

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

 

 

WHAT PERSONAL DATA CAN I ACCESS?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

• First and last name

• Password

• Email address

• Birthday

• Mailing address

• Financial or payment information

• Profile photo

 

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at SUPPORT@STAGE12.COM.

 

WHAT CHOICES DO I HAVE?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

 

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us at SUPPORT@STAGE12.COM. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it, but not in a manner that would identify you personally.

 

WHAT ABOUT THE PERSONAL DATA OF CHILDREN?

As noted in the TERMS OF USE, we do not knowingly collect or solicit personal information from anyone under the age of 14. If you are under 14, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 14, we will delete that information as quickly as possible. If you believe that a child under 14 may have provided us personal information, please contact us at SUPPORT@STAGE12.COM. Individuals between the age of 14 and 16 will have signed a consent form from their parents allowing for them to attend classes which allows them to enter their data; therefore we would be allowed to store that information. 

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

 

WILL STAGE 12 EVER CHANGE THIS PRIVACY POLICY?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well. We recommend you check this policy periodically to make sure you are happy with any changes. By using the website, you are accepting this Privacy Policy.  Therefore, if you do not agree with this policy or any changes made to it, you should not use our website. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

 

 

WHAT IF I HAVE QUESTIONS ABOUT THIS POLICY?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to SUPPORT@JOINSTAGE12.COM, and we will try to resolve your concerns.

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